With regards to yesterdays problems (if you experienced any)
Dear UK2 Customer,
You may have experienced some network accessibility issues yesterday, if so I
would like to take this opportunity to explain what happened.
UK2 were the victim of an incident called "IP Hijacking" which means that
another organisation (an Indonesian ISP in fact) stole a part of the IP address space
which belonged to UK2. This is a very rare occurrence and is due to the
unrestricted nature and varying levels of security in some parts of the
internet (read more at: http://en.wikipedia.org/wiki/IP_hijacking). The
impact was that some customers traffic was routed incorrectly, causing sporadic
network downtime, delays and in a minority of cases the loss of data.
May I apologise for this inconvenience and re-assure that you that the UK2 team
worked extremely hard to identify and rectify this problem, and all services
were fully operational and back to normal last night. We also took immediate
action to reinforce our network even further.
I would like to re-iterate that everything is now under control and that all
services are fully operational and back to normal.
If you have any further questions or issues, please do not hesitate to contact
our support team by raising a ticket via http://support.uk2.net/.
Managing Director, UK2